Must be a minimum of 18 years of age or older upon employment.

Must have outgoing, friendly personality and a cheerful accommodating disposition.

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Outstanding example of and a credit to Downstream Casino Resort.

Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.

Attends all necessary training meetings.

Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Maintains a professional work environment with supervisors and staff.

Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.

Assist other associates to promote a positive team environment.

Receives all incoming phone calls to Wa-Na-Bee-Dea area and dispatches information to appropriate personnel.

Clean, set-up and organize all service & bussing stations.

Maintains cleanliness of designated areas and equipment (tables, hot boxes soda and juice dispensers, coffee machines) as scheduled or required.

Be familiar with restaurant menu, assisting employees’ and guests with any questions.

Be hospitable, friendly, and polite with all employees and guests, co-workers, and management using positive body language.

Provide prompt, friendly, and courteous service of food and beverage to all guests.

Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.

All duties are to be performed within the guidelines of the Downstream Casino Resort’s policies and procedures, Internal Control Standards and objectives. The Wa-Na-BeeDea cashier provides fast, friendly, professional and responsive customer service to employees, guests and culinary production team.

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